mb999 Terms and Conditions

This terms and conditions document ("Terms") forms a legal agreement between mb999 and users ("User" or "you") of the mb999 online platform and all associated services ("Services"). By registering with mb999 or using any of its services, you are considered to have read, understood, and accepted these terms.

Last updated: 2026

Definitions

• "Platform" refers to the mb999 website, mobile version, and all associated software applications.
• "Account" refers to a user's registered personal profile.
• "Bonus" refers to welcome bonuses, cashback, or other incentives provided by mb999.
• "Wagering Requirement" refers to the obligation to place a specified amount in bets before a bonus can be withdrawn.
• "BST" refers to Bangladesh Standard Time (UTC+6).

2.1 Age Limit and Eligibility

• To open an account with mb999, you must be 21 years of age or older.
• You must register using your real identity — providing false information may result in account termination at any time.
• Each person may register only one account. Multiple accounts ("Duplicate Accounts") are strictly prohibited and all associated accounts and balances may be forfeited.
• All information provided at the time of registration must be true, accurate, and up to date.

2.2 Account Security

• It is your responsibility to keep your account password and login details completely confidential.
• If you suspect unauthorized access to your account, you must notify the mb999 support team immediately.
• You are responsible for all activity that takes place on your account.
• Transferring or selling your account to a third party is strictly prohibited.

3.1 Accepted Payment Methods

The following transaction methods are currently available on the mb999 platform:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank)

3.2 Limits

3.3 Withdrawal Terms

• Withdrawal requests are generally processed within 10 to 45 minutes.
• If there is an active bonus, you may only withdraw after its wagering requirement has been met.
• The withdrawal account must be in the same name as the account holder who made the deposit.
• If unusual or suspicious activity is detected, mb999 reserves the right to suspend withdrawals and conduct an investigation.
• Withdrawals must be made using the same method as the deposit — contact support for withdrawals via a different method.

4.1 Welcome Bonus

New users on mb999 are eligible to receive a 200% bonus of up to ৳8,000 on their first deposit. For example:

• Deposit ৳1,000 → ৳2,000 bonus → total playing balance of ৳3,000.
• Deposit ৳10,000 or more → maximum ৳8,000 bonus → total playing balance of ৳18,000.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 20 times the bonus amount. This applies only to the bonus amount, not the deposit amount.

4.3 Bonus Usage Terms

• A bonus may only be claimed once per account.
• Bets placed using bonus funds may be subject to a minimum odds or quota requirement — contact support for details.
• If the wagering requirement is not met within the specified time limit, the bonus and any associated winnings will be forfeited.
• VIP cashback bonuses are directly withdrawable; no separate wagering requirement applies unless otherwise stated.
• mb999 reserves the right to modify or cancel the terms of any bonus offer at any time.

4.4 VIP Program and Cashback

mb999's VIP program has five tiers, with weekly cashback provided at each tier:

• Bronze: up to 0.2% cashback per week.
• Silver: up to 0.5% cashback per week.
• Gold: up to 0.7% cashback per week.
• Platinum: up to 1.0% cashback per week.
• Diamond: up to 1.2% cashback per week.

Progression through VIP tiers depends on activity and participation on the platform. The mb999 support team can provide details on specific turnover thresholds.

5.1 General Gaming Rules

• All gaming outcomes are determined by a certified Random Number Generator (RNG) and are fair and impartial.
• If a game is interrupted mid-session due to a technical fault, mb999 will settle based on valid results up to the point of the error.
• Any winnings resulting from a software bug, error, or system failure will be considered void.
• Sports betting settlement is based on mb999's official results sources.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account termination and forfeiture of balances:

1. Abusing bonuses by creating group accounts or syndicates.
2. Using automated software, bots, or scripts to play games or place bets.
3. Attempting to hack the platform's security systems.
4. Opening an account using a false identity or another person's information.
5. Attempting to conduct money laundering or illegal transactions through the platform.
6. Carrying out any activity intended to harass or harm other users.

5.3 Special Terms for Sports Betting

• For in-play bets placed after a match has started, mb999's decision is final.
• If an event is cancelled, bets will be refunded; however, mb999's guidelines will apply in special cases.
• mb999 reserves the right to void bets that were settled at odds that were clearly incorrect.

mb999 places the highest priority on responsible gaming. We believe entertainment should be enjoyable and should not cause any negative impact.

6.1 Self-Control Tools

• Deposit Limits: Users can set daily, weekly, or monthly deposit limits.
• Loss Limit: You can set a maximum loss limit over a specified period.
• Self-Exclusion: You can temporarily close your account for a set period if needed.
• Reality Check: You can enable regular break reminders during gaming sessions.

6.2 Protection of Minors

mb999 strictly prohibits access by minors. No person under the age of 21 may use the platform. Parents and guardians are encouraged to use child protection software.

mb999 places the highest importance on protecting your personal information. The platform is kept fully secure through SSL encryption technology and fair play policies.

7.1 Data Collection and Use

• Personal information collected at the time of registration is used solely for the purpose of providing services and verifying identity.
• mb999 never sells personal information to third parties.
• Information may be disclosed to authorities if required by legal obligation.

7.2 Cookie Policy

The mb999 website uses cookies to improve the user experience. By using the platform, you consent to the cookie policy.

For more details, please read our Privacy Policy.

8.1 Intellectual Property Rights

• All content on the mb999 platform — including logos, designs, software, text, and graphics — is protected by the intellectual property rights of mb999's owning entity.
• Copying, distributing, or using any content for commercial purposes without prior written permission from mb999 is strictly prohibited.
• Games from third-party software providers operate under their own respective licenses.

8.2 Limitation of Liability

• mb999 is not responsible for technical issues, internet connection failures, or third-party service outages.
• mb999's liability for indirect or incidental damages arising from use of the platform is limited.
• mb999 is not obligated to provide compensation if services are disrupted due to natural disasters, cyberattacks, or any other force majeure circumstances.

8.3 Third-Party Relationships

mb999 works in partnership with various reputable game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Disputes relating to third-party services are first handled through mb999 support.

9.1 mb999's Rights

mb999 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

1. Violation of any clause of these Terms and Conditions.
2. Providing false or misleading information.
3. Suspicion of fraud, deception, or illegal activity.
4. In accordance with a court order or directive from a regulatory authority.
5. In the interest of maintaining a safe and fair platform.

9.2 Voluntary Closure by User

A user may voluntarily close their account at any time through the support team. Any pending withdrawals must be completed before the account is closed.

10.1 Changes to Terms and Conditions

mb999 reserves the right to modify these Terms and Conditions at any time. Users will be notified as early as reasonably possible in the case of significant changes. Continued use of the platform after any changes will be considered acceptance of the updated terms.

10.2 Dispute Resolution

• Any complaint or dispute must first be directed to the mb999 support team for resolution.
• If you are not satisfied with the support team's decision, the designated dispute resolution process must be followed.
• In disputes concerning game outcomes, game logs and server data will be treated as the final evidence.

10.3 Entire Agreement

These Terms and Conditions constitute the entire agreement between mb999 and the user and supersede all prior oral or written communications. If any clause of these Terms and Conditions is found to be inapplicable or unenforceable, the remaining clauses will remain fully in effect.